Current Client Use

Current clients of Universal Networking Services may at any time use the help desk to submit helpdesk requests pertaining to their environment. Universal Networking Services will contact the client within 5 hours and resolve the issue. Issues submitted through the Help Desk are billable at standard rates as posted on the Universal Networking Services web site. Clients who have a managed services agreement or host a web site with Universal Networking Services will not be billed as the help desk functionality is included in their service.

New Client / Browse In Client Use

New clients of Universal Networking Services may at any time use the help desk to submit helpdesk requests pertaining to their environment. Universal Networking Services will contact the client within 5 hours and resolve the issue. Issues submitted through the Help Desk are billable at standard rates as posted on the Universal Networking Services web site.

Disclaimer 

Use of the Help Desk assumes acceptance of terms. Terms and Conditions may be modified at any time by the Universal Networking Services Team, at which point all reasonable effort will be made to notify users and clients.

Thanks

Universal Networking Services Team